How consultants can stay sane in an IM-crazed world

Article Title

"How consultants can stay sane in an IM-crazed world"

Article Author 

Ken Hardin

Article Publication Date 

November 16, 2012

URL of Original Article 

http://m.techrepublic.com/blog/project-management/how-consultants-can-stay-sane-in-an-im-crazed-world/5235?tag=content;siu-container

Article Summary

This article addresses the ways to keep instant messaging professional and under control in a business situation.

Relevance to the Class 

The information architect is part of a team and communication is an important part of the process. Instant messaging can be a very unprofessional thing so learning how to keep it under control is important.

Key Quote 

"This may seem counterintuitive, but I try to stick with email as long as I can. If a client wants you to communicate via IM, they will suggest it."